Frequently Asked Questions
Welch Fluorocarbon, Inc. is the name of our company, Fluorolab is the brand of our product line and name of our online store where these products can be purchased.
The Fluorolab brand was created to help differentiate our product line from our contract manufacturing work.
While we’re a single company, we serve two unique customer bases; customers looking for Fluorolab products and customers looking for a contract manufacturer for their custom components.
You can return your item(s) within 30 calendar days from the date you receive them. To be eligible for a return, your item must be unused and in the same condition that you received it in. Your item must be in the original packaging.
We maintain an amount of inventory for each of our products. As long as we have enough inventory to cover your order quantity, your order will ship within 24 business hours. For order quantities greater than our inventory levels, the lead time will depend on our current manufacturing schedule and quantity of parts necessary to complete your order. In these instances we will reach out to you within 24 business hours of receiving the order to provide our projected lead time and to accommodate your needs with whatever options are available as best we can.
Yes and we’d love to hear from you! Please contact us and tell us how we can help.
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